Shipping



Delivery:
   ◉ Orders will be delivered between 2-7 working days.

Return / Replacement:
   ◉ Reasons to be Shared via Email/WhatsApp:
       Damage: Replacement available.
       Fabric Dislike: Refund available.
   ◉ Returns / Replacement must be initiated by the Customer within 5 days of receiving the order.
   ◉ To initiate a return or replacement, please ship the product to the address below:
     Supermedic
     C/O Zaksberg
     No. 149/77, First Floor, College Rd,
     Tiruppur, Tamil Nadu – 641602   

Please note : Courier or Shipping charges for returning the product must be borne by the customer. Customers are responsible for shipping the product back to the warehouse, as the company does not provide pickup services

Once the returned parcel is received at our warehouse, we will notify you and update you on the status of your return or replacement.

For any further assistance, please feel free to contact us.
   ◉ Replacement: The product will be replaced within 10 business days.
   ◉ Applicable only for non-embroidery products.
  ◉ Underscrubs are not returnable due to hygiene reasons. Please ensure you check the size and details before placing your order. If you receive a defective or incorrect product, contact our support team within 48 hours of delivery for assistance.


Refunds:
   ◉ Applicable only for non-embroidery products.
   ◉ It will be processed within 7 business days.